In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. When listing tickets, you decide how long your listing will be available for others to buy. Easy! The concert is tomorrow. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Remember, your friends can always transfer tickets back to you. Most mobile transfer tickets will not be immediately available. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. How will I know if my transfer was successful? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Your AXS Mobile ID ticket will now show up. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Select the tickets to transfer and enter the recipients information. Press J to jump to the feed. I had flown from TX to NY for this show with my friend. 2023 Crypto.com Arena. Transferring Tickets. We are changing the way you register and sign-in to the StubHub Community. Present the scannable QR code at the door for entry to Toyota Center. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. After that, the tickets will be theirs to use with the AXS app. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Your guests will need to create an AXS account to receive tickets. Theyll just have to create an AXS account to claim their tickets. I tried calling axs.nobody was home. | Cookie Notice Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Otherwise you have until your friend creates an account to cancel the transfer. You've been successfully subscribed - thanks! Theyll also need to get the AXS app. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. And you're done! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Terms of Service | I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. How do I use the Rockets App to enter the building? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Your tickets will no longer be listed for others to buy. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. You may also review your transfers and purchase history at AXS.com. Can I still use a ticket after I have transferred or shared it with someone else? What if my guests arrive at different times? A full-service national event ticket marketplace. Transfer tickets to friends (for select events). We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. If they already have an AXS account set up the tickets will go in their account automatically. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Official Tickets and Your Source for Live Entertainment | AXS.com The Rockets App is free to download and available in the App Store or the Google Play Store. Use of this website signifies your agreement to our. How do I transfer AXS Mobile ID? Sorry we couldn't be helpful. Yes Your Privacy Choices | Have been on hold 3+ hrs. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Theyll also need to get the AXS app. If you do not currently have an AXS account you will be instructed to create one during your purchase. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. and our it must be some garage shop with three programmers. Remember, your friends can always transfer tickets back to you. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Show was postponed from June 2020 to July 2021 due to covid. Was wondering if you had any update on how yours is going? I purchased 2 tickets through stubhub January 2020. Use the same email you use on StubHub. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. There is no fee for transferring seats and you are allowed unlimited transfers. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Anyone have success getting something similar resolved day of show? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? They said they would get in contact with the seller and have the tickets transferred over. Yep! When I sell tickets, do I have to deal with the buyer? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Select the tickets to transfer and enter the recipient's information. How will I know if my transfer was successful? All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. It depends. Click yes, retract now.And youre done! Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Never. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. However, we recommend that you transfer tickets to each person attending the event. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Its up to the promoter, artist, or team if you can sell tickets or not. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Enter the recipients first name, last name and email address, or select from a list of. Manage Cookie Preferences Here we are. Bought tickets for a group? Step 1: Download and Login into MLB Ballpark App. We are changing the way you register and sign-in to the StubHub Community. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Theyll just have to create an AXS account to claim their tickets. Stub hub sent my hockey tickets for a las vegas game to axs. After logging into the app, verify the tickets are available in the app. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Show the ticket in the App at the entrance and get them scanned to enter. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Tix originally purchased Spring 2020, was postponed until today 7/31/21. For more information, please see our Site Map | and need to send them to a friend, transfer the tickets through your AXS account. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. After completing the account information, you may buy, sell or manage any seats in your account. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Usually there is a waiting period of a few weeks. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). The game is in 36 hours. Copyright Yes We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Many fans find it best to TRANSFER the seats to their guests prior to the event. When I buy tickets, do I have to deal with the seller? Click the Transfer button next to the event in your AXS account. Why did the venue decide to use AXS Mobile ID? No, tickets must be scanned through the Rockets App or the AXS App. Sorry we couldn't be helpful. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Just follow the simple steps to make the tickets officially yours. StubHub told me to call AXS and let them know this was due to the show being postponed. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Does anyone know how to do it through axs?? Why did the venue decide to use AXS Mobile ID? Yes. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Third-Party Resale Tickets: Everything You Need to Know. Have screenshots and stuff with timestamps to also prove this is a thing. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. They assured me that the tickets would be transfered once they got ahold of the seller. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. If you already have an AXS account, the tickets will be transferred to your account automatically. I have a problem with AXS Tickets Are you having issues? You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Review listing information and choose Credit Card for payout. Try to contact them on their Twitter account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. On the review page, click the Transfer button to send the tickets. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. (*If you can't remember your password, tap. What is AXS Official Resale and where do the tickets come from? Lindsay is the author of this solution article. OR. Apparently it is actually AXS? If they already have an AXS account set up the tickets will go in their account automatically. Privacy Policy. Open the App and sign in to see your tickets. To view your AXS Mobile ID tickets click on your initials in the middle. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID tickets are digital and cannot be printed for venue entry. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. totally rinky dink. Nope. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. At this point, you should see your tickets in the MLB Ballpark app. From everyone at Vivid Seats, we hope you enjoy your event! And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Privacy Policy. You will enter your community username and new password and done! Its up to you! Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) After the switch, you will enter the email address you use to access the community in order to reset your password. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Stubhub assured me my tickets would be available. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. 2021 Vivid Seats Ltd. All rights reserved. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Ask the Community Contact Support Select the tickets to sell, and then set your price and selling options. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Otherwise you have until your friend creates an account to cancel the transfer. We bought the tickets through AXS and we have no clue how to sell or transfer them. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS Mobile ID allows for convenience, flexibility and security. How far in advance can I access my tickets? Bought tickets for a group? Click the Transfer button next to the event in your AXS account. Can seats be transferred to someone who doesnt have an AXS account? Thanks! For more information, please see our Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. You will enter your community username and new password and done! When fans have tickets they cant use, they list them for other fans to buy. Upcoming. AXS handles payment and delivery so buyers and sellers never interact with each other. 2023 Now we just want to get rid of them ugh. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. If you see a Sell button next to your tickets in your account, you can sell them! You'll then be asked to review the transfer. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. On the review page, click the Transfer button to send the tickets. Then your friends can get in with their own phones using the AXS app. This is the QR code you will display upon entering the venue. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Click the 'Transfer' button and your guest will receive a notification via . Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Even if you call within 48 hours of your event, you will probably get no help at all. Did you find it helpful? Please help. Show the ticket in the App at the entrance and get them scanned to enter. Overall, disappointing, but fair. If your friend already has an AXS account, the tickets will be transferred instantaneously. When listing tickets, you decide how long your listing will be available for others to buy.
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