To find the cost of a particular BART trip, use the BART Fare Calculator. Choose to stay logged in or to log out. Once you set up Auto-Reload, we need to confirm your payment method is valid. Getting Started. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. Once you do that, it will show up in your account. You can order a card and value online but note we can only mail cards to domestic addresses. No notice, even though they have my email? Muni Fares & Passes. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. There is a 50 cent surcharge per trip for Blue tickets. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. Call our Clipper Pacific Northwest travel experts at 800-888-2535 between 7am-7pm PDT (Mon-Fri). If you have an 8 ride pass, your rides will expire in 30 days. Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. Registered cardholders can report lost, stolen or damaged cards and request replacements. Discounts; Where to Use; Locations . Learn more about Clipper START and how to apply here. Please enter the ages for all children 18 and under. To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. We will send an email to confirm that you have updated information in your account. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. No. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. There are three seating classes on the Victoria Clipper ferry. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. Each checked luggage item must weigh less than 50 pounds with linear dimensions that do not exceed 62 (length + width + height) including handles and wheels. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. See the Apple Pay How-To page for more details. This page includes Using Clipper on specific agencies. Check Clipper News for holiday or modified hours. BART Customer Service is available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. Youth/Senior Cards. Clipper is a regional transit card that can be used on all transit in the Bay Area. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. I'm visiting the Bay Area. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. Select Clipper card and follow the instructions to add a card and load value. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Your session is about to expire due to inactivity. He started his journalism career as a sports editor in Iowa in 1975. Clipper isadministered by the Metropolitan Transportation Commission. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. We strongly encourage customers to take advantage of the time to unplug from technology! If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. The most you can load online at any one time is $255. Once you do that, it will show up in your account. TDD/TTY: 711 or 800.735.2929. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Your session is about to expire due to inactivity. All rights reserved. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Can I set up Auto-Reload for cash value and a pass? Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. . Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. No, transit agency ticket offices cannot load value to mobile phones at this time. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. Our seating options include both Standard (non-window aisle) table options on the upper and lower deck as well as Premium (window aisle) seats. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. Many transit agencies offer some type of 31-day pass for your convenience. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). NOTE: checked luggage will be checked in and paid for (Credit Card ONLY, Cash is NOT accepted) at the FRS Clipper terminal on your day of travel. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, How did $300 disappear from our Clipper cards? Phone: (213)-204-2900. Set up is easy and can be done on the spot or in advance while you are at home. It still says my trip is in progress, any way to cancel this? For a quicker response, we strongly recommend reaching out via our contact us form. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Muni offers several ways to pay your fare. See the Google Pay How-To page for more details. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Clipper card says still in progress . All rights reserved. Ticket Central. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. Can I get a Clipper card before I arrive? You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. What Clipper services are available during the COVID-19 outbreak? Tickets Season Tickets Miniplans Member Center Ultimate Clips Pass Group Tickets Suites. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. YES! To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. We do allow walk-up day-of guests to purchase tickets if space allows. If one does not use the Clipper card for six months, it can be frozen. Otherwise, you will be logged out automatically. Includes one-way or round trip travel via the Clipper ferry. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. You can also add value through the Clipper app. You can mail your card to our Customer Service Center along with a completed Clipper Defective Card Form opens in new window for the card to be tested, or visit an in-person service location. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Opens in new window. To provide payment, log in to your Clipper account and edit the payment information in My Profile. We do not accept cash, checks or debit cards requiring a PIN. Answer: If you are referring to a cash balance, then per Jon Guan's answer (and the Clipper FAQ), no it does not expire. You can set up automatic reloading when you initially order a card and load value online. BART fares are set with a mileage-based formula, therefore time-based passes (e.g., weekly or monthly) are not available. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Yes. Select Clipper card and follow the instructions to add a card and load value. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. The Google Privacy Policy and Terms of Service apply. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. Thats why we say to allow a few extra days if you are picking up your value on a bus. In order to book using your travel credit please reach out to a reservations agent using our contact us form. Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. All discounts are set up in advance through Clipper. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. You may also bring other food onboard, but no outside alcohol may be consumed onboard. Get Morning Report and other email newsletters. A couple of things have to happen before you can use the value. 4 yr. ago. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. In person at the AC Transit Customer Service Center. Requires iPhone 8/Apple Watch Series 3 or later. For iPhones, theantenna is in the top third of the phone. You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel. To order a Clipper card, visit Get Card. Discounts; Where to Use; Follow. If you have a monthly pass, it will obviously expire at the end of the month. We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. Some transit agencies charge fares based on distance or zones. Dumbarton Express. Why isnt it on my Clipper card? Getting Started. The Salish Sea is world famous for observing a vast array of whales and sealife. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. Prior to that he was an assistant sports editor at the paper from 1984-1987. Phone. Seating class changes between Standard and Premium seating will require agent assistance. News; Twitter Twitter, Opens . In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. 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If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. A single beep and a green light means you paid for your ride. Can I get a card at an airport? Complete the form below and a dedicated account manager will be in touch. Contact your programs administrator for instructions on replacing a card. Please call 800-888-2535 or submit your request via our contact us page. Otherwise, you will be logged out automatically. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. Key Clipper information translated to Spanish. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. Why not? Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. The terminal is located on Alaskan Way at Pier 69. At your request, we can mail you a new card with your balance restored, typically within 2 business days. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. Travel Agents and Clipper Commodores with existing accounts can log in to create new bookings. Note: These locations cannot replace RTC cards or cards associated with an employer, school or other institutional program.
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