Were only here for another ten days. Pay and Career. Simply call the customer service department at 866-978-5061. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. established on your HCTRA.org log in. 9 followers 9 connections. Place/answer phone calls to the customer answering EZ Tag questions. Wasn't able to add my car due to an unspecified error. color: #376d7d; Useful Information for HCTRA Customers . Are you logging into your TxTag account for the first time on our new website? Harris County Toll Road Authority. Elite 2023. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. These essential cookies may also be used for improvements, site monitoring and security. Join to view profile . Customer service is terrible. background-color: #203f48; Also Known as: HCTRA. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. .hmg-jb .apply-progress-bar li.active > a:before { The office staff are helpful, polite, encouraging. Track correspondence sent, received, or requiring further action in case management system. You choose when and how much to replenish! } Learn More. Always responds quickly with answers to any questions. Select Accept to consent or Reject to decline non-essential cookies for this use. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. This is an error with the Toll Operators billing system. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Phone Numbers. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. How is Harris County Toll Road Authority rated? Sign up First time to login? place i need to cancell all the service thank you. Get a free Virtual Credit Card to signup for Subscriptions. color: #376d7d !important; Can I find my bill online? Open an EZ Tagaccountonline today. San Antonio, TX. How do I change the phone number on my account? HARRIS COUNTY TOLL ROAD AUTHORITY - 21 Reviews - Yelp In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Some Toll Operators have billing delays. HCTRA Harris County Toll Road Authority Monthly statements allow you to view your account activity. checkSSL(); x We use cookies to ensure that we give you the best experience on our website. View News Archive. I missed two days of work, but she was so nice to call me and check up on me. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . HCTRA Harris County Toll Road Authority We will resume normal operations Tuesday, December 27. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Join to view profile Harris County Toll Road Authority . To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. HCTRA Harris County Toll Road Authority Password reset instructions will be sent to your email address if it has an associated account. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Customer Service Hours Howeveryou identify and whatever your background, we encourage you to apply today. this toll road is operated by different agencies. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Chicago, Illinois. Learn about doxo and how we protect users' payments. Login to your EZ TAG account. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. var jb_url = 'careers.resourcestaffing.com'; Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Your Contact Information. Sugar Land, TX 77479. 281-875-EASY (3279) Roadside Assistance. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . However you identify and whatever your background, we encourage you to apply today. Toll Operators have different rules, laws, and requirements for driving their roads. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Prevent apps from taking your money without permission. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Visit Harris County Toll Road Authority Website. . } Commute & Mass Transit and other bills can be paid at doxo. Log in to manage your EZ TAG account. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. For roadside assistance, please . They found me something that really suited my personality and the type of work I like and they found it fast! The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Experience in a law office, collections environment, or tax office preferred. Where can I get my cash reloadable BancPass Toll Sticker? TX Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Pay your Harris County Toll Road Authority bill - doxo Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. 281-875-3279. Get notified about new Customer Service Representative jobs in Houston, TX. . Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. We'll be seeing you at 6:30 p.m. at Sherman Elementary! If you need assistance, please contact Customer Service. Payments are free with a linked bank account. 6538 South Frwy. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Login | TxTagStore Site HCTRA Harris County Toll Road Authority } HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! So, Ive pretty much given up. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Please contact customer support if you require additional assistance. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Business operations will resume Tuesday, January 19. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. How do I contact METRO about their HOT lanes? The information is transmitted to the Toll Operators Back Office or processing center. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Why isnt my app updating my tolls? DONATE NOW! HCTRA Harris County Toll Road Authority color: #376d7d; Manage all your bills, get payment due date reminders and schedule automatic payments from a single . Call Center HCTRA Jobs in Bellaire TX Job Recruiters In addition to this page, follow us on Twitter to get the latest news and updates! Text message rates may apply. Saturday 8:00 AM to 4:30 PM. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Research owner contact information as needed. Corporate Headquarters Does doxo process payments for all Harris County Toll Road Authority services? To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. How can I pay my Harris County Toll Road Authority bill? HCTRA Employee Reviews for Customer Service Representative - Indeed By Travis_McGee . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. 281-875-EASY (3279) You may visit their website or send an . Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. + EZ TAG phone number . Reveal contacts of top Harris County Toll Road Authority managers and employees. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. to start. Roadside Assistance. Unpaid tolls may result in additional fees and penalties, including issuance . Ability to speak effectively on the telephone. We have over 1,000,000 users and companies will listen to us. Harris County Toll Road Authority Employee Reviews for Customer Service or by texting the word BALANCE to 866.978.5061. BancPass service fees may also apply. equipment. Dont have an EZ TAGaccount? Mon Friday 7:30 AM 5:30 PM. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? As Texas slashes tollway fines, Houston drivers are faced with - Chron