You can track your order from the USPS official website. What can be done ?? Ordered 3 pieces from them. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. But it looks great. Came out gorgeous. Please let us know the address and name that you would like, for example: Smith 323. Absolute work of art! Thank You so much ! All of our designs are handmade and customized in Austin, Texas. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. The customer service was outstanding.. very good communication. You can use the exclusive Discount Code and promotions on your birthday. Customer is responsible for shipping charges when making returns and shipping/handling fees of Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Exactly what we wanted. excellent craftsmanship. Matt was great with getting my questions answered. Already recommended to company to several friends. Perfect center piece for our fireplace. Items arrived 14 days after their original "delivery date" and one of the items was missing. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. Was very impressed with the craftsmanship of the product and how lightweight it is! This is either a serious lack of quality control, or just laziness. I recommend not doing any business with the company. Already recommended to company to several friends. Workmanship is great, as other reviews have noted. Arrived just as expected, perhaps better :) and very speedy shipping. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Black. Definitely recommend. This item is beautiful. When I contacted the company, they quickly made a new one and shipped it out. I was able to find something very similar on Amazon anyway. Was worried about the size but it is perfect for over the couch. Customer service was fantastic!!!!! If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. This was absolutely perfect and communication was great! Was a gift for my sister & it was delivered very quickly. How did that happen? MetalPlex LLC. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. It also. If you are not familiar with these terms, do not worry. It has worked perfectly and everyone thinks its very attractive..Thank You. Call again, takes 5 calls over 2 days to get in touch with someone. After another month & more emails, the 2nd item finally arrived . See if the website is legit with our validator: Here are the best ways to spot a scam this year. Great quality. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. I was happy to give it as a gift thou it did take a long time to receive! I will be cancelling this order right now with my credit card company. We try to accommodate all requests and enjoy creating custom orders. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Very well made, love this! Beautiful picture of wolf. We work hard searching on the web, so you don't have to. Moving into a new place and i am so excited to get this up! The packing team did a great job wrapping it up. Packaging was great with no damage. I left a message and took pictures to show them what occurred. Ok. Log in. They havent shipped the missing item yet. We love it in our bedroom! For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. Please share your experience, as well. Personalized metal address sign! Find out how we combat fake reviews. I felt they could have communicated the status on our project better than they did. 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Metal plex was great, and accommodated our request and as you can see, it looks great! It looks like a wall decal it's so thin! I have a fascination with moose and have yet to see one in person. Got this today and put it up in just a few min. Suggested companies are based on peoples browsing tendencies. It's a Christmas present so it will be awhile. Great quality tabs fast shipping. I emailed them and they made the correction and it came out exactly as I wanted it! The shipping is slow but worth the wait! Light weight, and had to use wall adhesives as described to hang since we got the smaller version. thank you! I love the mix up of photos from the park. MetalPlex Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art I have another coming tomorrow. Glad I got the largest mountains too! Verification can help ensure real people write reviews about real companies. They look great and were easy to install. Took over a month to ship. Took over a month to ship. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Love it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The balance which covers the full items and freight will be returned to your account no later than 14 days. I would definitely purchase from him again and am so happy with the quality of this piece! The quality is great and it looks perfect in our house. Super flexible and helpful on customization. It came with pins to hold the items up on the wall. When you contact them they say it should go out "this week" but doesn't. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. - Black / 46" x 12" / No. The pieces are scratched up. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Niceeee, I wish I had gotten a bigger size tho. Date of experience: February 17, 2023. Lightweight polymey. Quality work. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Your order will be shipped within 5-7 business days of receipt. 2 weeks go by, no communication, no tracking number. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Wonderful customer service. We area wall decor manufacturer based in Austin, Texas. It is light weight and easy to hang. We are here to help. . Yes, we welcome all custom orders, including custom colors and sizes. My husband and I are having a cabin built and have had numerous pieces made by them. They will make accurate delivery based on your shipping options, shipping address and shipping source. Ive been a steel fabricator for 40 years and what we received looks like crap. Love the mountain range piece!! Customer Stories Resources Open Source GitHub Sponsors. New Customer? Had some leftover cut fragments I had to remove but nothing major. Super easy to install. Feeling like this might be a ***** All I want is my ordered and or a refund. White. One more thing, I think people have mentioned using magnets to hang these items. Do not purchase from here. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Suzanne Thomas. Get free shipping and 60-day returns by the ways of becoming a member. I can't wait to give my daughter this. It was totally protected by the packaging. Great communication - will be using them again soon! Your email address will not be published. Love this art in my husbands Real Estate office. Got this for the break room at our office and canntot wait to put it up! I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. I will add a photo as soon as she is able to send. US, UK, EU, Swiss and Canadian residents only. BBB Business Profiles may not be reproduced for sales or promotional purposes. Contact Us | Customer Service Phone Number & Chat | Verizon Does MetalPlex provide gift cards? Matt went above and beyond on this one. I replied to them that was incorrect as we had communicated via email a month before. Loved the mountain art from MetalPlex. Return the items in a negotiated shipping way and pay for the shipping temporarily. I told them I placed an order, at which point they blocked me from their ******** account. -****. 3 Piece Geometric Mountains Wall Dcor Set. Margaret Pederson, Great customer service as I made a change after placing order. It was bent. If you love the outdoors - BUY IT! . was looking for something big to go over my sofa and this is perfect size! You can also examine the store's website for contact info like a contact form or email address. I ordered another piece already !! Put it between cardboard pieces and tape it well so it can't come out. Arrived Damaged and VERY cheap material. Their brokerage is called Summit, so this was perfect! Thanks again! Of the 12, one came in broken. No refund offered. We LOVE our new mountain art piece. JC. - Black / 12 Online Retailer in Austin, TX. My address sign came so much better than I expected. Launch and scale your NFT projects on Solana. They are all beautiful. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! The buyer is responsible for the return freight and will refund in full. Thanks MetalPlex! I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. . A wonderful piece and customer service! We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Took a while to ship, but it is a busy time. They loved it! They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Metalplex was absolutely AMAZING. I ordered this product and Dec 13 a shipping label was created but not shipped. They keep sending the same auto answer every week. Love it. It was packaged well, but still got slightly bent at one end during the shipment. A beautiful touch to any homes interior decor. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Easy to hang. Please continue to check your tracking number for updates. on Facebook, Share Same as everyone. I have reported their fraudulent activity to ****. To register for a PayPal account, visit the website. Extremely happy with this purchase! It is pretty much (2) metal with semi-soft material in between that makes it more thick. It is currently up with a white hook that looks like a nose ring. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Valid. Thanks! Love this! Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Beautiful!! Common. The first one arrived with a small cut in it. We absolutely love our metal-plex bulldog head! Fund open source developers The ReadME Project. Love this piece. Thank you! Lovely work! Amazon.com: METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor