Spotify keeps on adding new countries to the list. But if not, proceed to the next step. Without trying to state the obvious, both of your accounts need to be linked for this to work. Find the IP address of your router. To sign out, open the app, click on Settings, and scroll down. Alternatively, you may have to delete the Alexa app from your phone to clear out the cache storage. Open the Required Firewall Ports. So head over to your Amazon Echo device and unplug it from the power source. Didnt work for me. Check out these possible cases and solutions, and try to connect the two again. To do so go to Menu> Settings> Music> Your Music Choice> Manageor Unlink. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Use the correct voice commands Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. To turn off the Shuffle on Spotify, open the app and scroll down to NOW PLAYING. Step 3: Tap on Music followed by Spotify. Open the Spotify app on your smartphone and start playing a song. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. If the issue persists you will want to reach out to customer service directlyfor device specific troubleshooting. Here is how I fixed it. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Sometimes, you might accidentally be logged out from your Spotify. Alternatively, you can buy a Wi-Fi range extender. The first step is to open the Alexa app for iOS or Android and click the More button on the bottom-right of your screen. I tried resetting the devices and uninstalling the alexa app and reinstalling it. How to Play Spotify with Alexa on Amazon Echo. I've tried removing Alexa entirely from the Sonos One and re-adding it. Then, tap on the Update button. I tried everything and couldnt connect through the app. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-3','ezslot_15',173,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-3-0');If youre still getting the same message Your Spotify account needs to be linked, and youve followed all the instructions above, you may need to reset Alexa or your Echo device. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. How to Connect Spotify to Alexa - Business Insider Open the group or the device and you will be able to rename it. Its time to up the ante considerably now and hop onto our final and last resort fix. SmartphoneSamsung Galaxy J3 2007 (SM-J330FN). Always try to use the right commands for Alexa so as not to confuse her. Alexa Won't Play Spotify[Ultimate Solution] - Headphonebeast For that, open the Spotify app and go to its settings. Find the tiny reset button, press the paper clip in and hold the RESET button until the light ring cycles off and on again. View in context View all replies Alexa doesn't play my playlist from apple music Welcome to Apple Support Community Now you can click on the name of the playlist and edit its title. It is strange that when I link Spotify to Alexa, I get the message "Your Spotify account has been linked. !" EDIT: This was suggested to me when I called Amazon and it worked for me. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify Choose the speaker(s) for a Smart Home Group. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. Click on the More section in the bottom right corner. Or maybe does Alexa think that my account is not Premium? Secaucus, NJ. In the last year, it cant find that playlist. This writers advice is common sense stuff and doesnt fix the glitch, The Big Tech Question delivers straight answers to the biggest questions in tech. Then, select Link Account and follow the on-screen instructions. Open the Alexa mobile app, and tap More . And some questions nobody really wanted the answers to. One is Premium while the other(s) Free. If this is the case, no sound will be played. Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. Also, restart your router and mobile device and then try to connect to Spotify again to see if it fixes the problem. Check Your Default Music Service Settings. But if not, see the next step. Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past . Regardless of what you try, Alexa WILL NOT play a playlist you create unless you have a premium account. Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed. If thats the case, it will not play any sound. At this time last year, nobody expected Mitchell to be on the move just a few months later. Open your phone and go to the App Store or Google Play. Thanks for getting in touch! Thank you!! Check whether the mute button is off. Please see below the current ongoing issues which are under investigation. Attached a ZIP with screenshots. Youll need to log into your Spotify account using a web browser. Perhaps your phone and/or your Echo device are not within range of the Wi-Fi router. Follow the on-screen instructions to add your Spotify account again. Log in to your Spotify account. that worked (at least for now). Her teeth is so messed up looks like she having a hard time chewing her food. I hope Spotify fixes this in the future. I use to be able to drop in on my alexa dots and be able to go to Spotify and play music through them. Only Spotify and Pandora paying customers can link their playlists. If youre building a playlist of your favourite Michael Kiwanuka hits, for instance, you might be better off calling it something such as Michael hits to avoid stumbles over his surname. Assign a simple, unique name. About Us | Contact | Privacy Policy | Linkedin | Pinterest. First, go to your Alexa app on your smartphone. Otherwise you cant link the apps. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. 6 Ways To Fix Alexa Not Playing Spotify - DIY Smart Home Hub Tell the representative what steps you have already taken to resolve the problem. The Alexa and Spotify apps both require some extra space in your phones storage to function properly. Well come back to how deal with problematically named playlists in a second, but first lets make sure youre using the correct command. Lets get stuck right into it, shall we? We shall start with the basic fixes first that tend to get overlooked. As we always do with these guides, well kick off with the simplest solution first. Check Your Default Music Service Settings. As soon as you have signed in, go into the settings. 5 Reasons & Fixes (2023), (19 Fixes) Alexa Wont Play Music [Updated 2023 Guide], Is Alexa Compatible With Spotify? Aug 2019 - Oct 20212 years 3 months. Mehvish is a computer engineer by degree. The only thing I can assume is that since I am using a free (ad supported) Spotify account that I am being penalized for not paying for a Spotify subscription. This will make you get your podcasts and the music. Is It Possible To Play Different Music On Multiple Echo Devices? I've tried removing the Sonos skill from Alexa and re-adding the skill. Then drag the tracks from the current playlist to the name of the new one on the left-hand side of the screen. Heres how to turn off the explicit filtering feature in the Alexa app: Next, try to connect/play Spotify Music again to see if it works. Possibly, the volume is too low or muted, or your Alexa device has a cache or app issue that needs to be cleared. Another way to get Alexa and Spotify to sync is to power cycle your Alexa device. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. Tap the menu in the top-left. Check to see if the mute button is turned off. DIY How-To Guide 2023. In short, heres what to do if youre having issues connecting Alexa to Spotify: For more details on how to troubleshoot this issue, keep reading. Thank you very much for your help. For this fix, all you need to do is go into the Alexa app. Learn how your comment data is processed. Echo will reply to command, but won't play music The actions necessary to reset an Amazon Echo device vary by model. Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. Maybe youre not the only one whos experiencing connectivity problems at the moment and the apps are just bugging. If you havent done this before, weve laid out the steps for you below: 3. Click the button that says Disable Skill. Beware that if your Facebook account is linked to your Spotify and you remove that connection, you could be violating Spotifys terms of service and have your account deleted. This has worked for many users experiencing this issue. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. Its likely that some glitch prevents them from communicating. Turn Off the Explicit Filtering Feature in Alexa, 3. If not, continue to the next troubleshooting step. Under Services youll have the option to Link New Service. Launch the Alexa app. Once you link the Spotify with Alexa, you can directly ask Alexa to play Spotify music on Alexa devices. The app will ask you which type of group you want to create -- tap Multi-Room Music. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. The link to spotify button was a dead link that did nothing. Switch back to your browser and go back to the Alexa site 4. Connecting your Alexa system to Spotify is usually a seamless process. I have tried resetting alexa, sonos and my wifi even. For that, follow these steps: Step 1: Open the Alexa app on your phone. This should do a quick reset. Tap Link New Service, then follow prompts. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Check Your "Default Music Service" Settings Check our guide on how to link Spotify and make it default in Echo. 100%. In the slide-up prompt, tap Delete App again. Follow the instructions to sign in with your Apple ID. Were not here to advertise Alexa to you. Alexa doesn't play my playlist from apple - Apple Community Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. If you want to play Spotify on your Echo, make sure that its set as your default music service. If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. I think the issue is fairly simple and not something openly advertised. In countries like Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, UK, and the US, even Spotify free account users can connect it with Alexa. If youre finding that Spotify is playing a random public playlist of the same name as one you have saved in your playlist Library, try adding the magic word my. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Customer reviews and photos may be available to help you make the right purchase decision! Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. You have 2 options to troubleshoot this concern. Open Play Store (Android) and App Store (iOS) and search for the apps name. The post has been updated now. Choose Spotify in the list and tap it. If everything is set up correctly, your Echo should now play Spotify when you say Alexa, play music.. Play Spotify on Alexa with Voice Command. So you need to add the correct Spotify account to the Alexa app. Set it to your default music streaming service and check if the problem has been fixed. So it now tosses up all this random rubbish Try calling Amazon and Spotify customer service, and describing your issue to them.