We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. 3. My experience with Funjet (specifically Delray Beach, FL) is horrible. [4] A US Customs facility was added to the terminal to allow international arrivals (airline and corporate). Cabin Crew was very good natured about all of this; but flight crew never mentioned it. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. Good thing you can bring your own. ", "Had not traveled on Sun Country before this trip. I now have to get an attorney involved. Since 2010, the Commission consists of six commissioners who are appointed by the cities of Hampton (2) and Newport News (4). By the time we got through security and to the gate the flight was now delayed over 4 hours. Hundred percent a company all about customer service", "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks ! When I tried to call them, they refused to talk to me and said they would only speak with my travel agent (who was also awful). Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. I feel like the crew is kind and helpful. ", "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together. that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation.. we could not switch seats during flight", "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. Enjoy unlimited savings all year with the Discount Den! An on time flight would be nice. ", "Great direct flight to many destinations smaller airports less wait time", "It was raining when we landed and we were told the guy didn't want to come out in the rain to open the door so we were stuck on the plane for a while. According to the Official Airline Guide, four airlines were serving the airport in early 1976 with nonstop or direct, no change of plane flights including Allegheny with McDonnell Douglas DC-9-30 jets from Boston, Hartford, Philadelphia and Providence; National with Boeing 727-100 and Boeing 727-200 jets from New York JFK Airport, Washington DC National Airport and nearby Norfolk; Piedmont with NAMC YS-11 turboprops from Atlanta, Columbus, OH, Florence, SC, New Bern, NC, Norfolk, Parkersburg, WV, Richmond, VA, Roanoke, VA and Washington DC National Airport; and United with Boeing 727-100 and Boeing 737-200 jets from Atlanta, Chicago O'Hare Airport, Moline, IL and Washington DC National Airport. I didnt like my seat, was uncomfortable. At this point anybody could do her job", "The boarding was quick and efficient, the plane was really clean. hoping to fly delta for next trip to Dominican Rep. but now Im unsure", "My seat didnt have a window. Make sure you know everything you need before you leave. ", "The seats are not very comfortable but luckily most of the flights are not too long. Even if we beg them as we were going to Paris to spend Xmas with our family. Torture! I booked a trip and spent over $3k on it through a travel agent and ended up having to cancel due to Covid. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. I won a $50 Delta gift certificate! We have followed up with our team! Seats were comfortable enough. [7] Also by the fall of 1979, United was the only airline operating mainline jet service into the airport with Boeing 727-200 and Boeing 737-200 flights nonstop from Chicago O'Hare Airport, Washington DC National Airport, Baltimore and nearby Norfolk;[8] however, United then ceased serving the airport with mainline jets in 1981. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. ", "Delays, changed departure gates. Its location on this page may change next time you visit. A Nike missile air defense base, known as N-85, still exists on the property, though abandoned since the mid-1960s. To reach the Martinsville Speedway, you can book a flight to Richmond, then drive the distance (3h 6m) or book a commercial flight to Roanoke. No extra fee for online check-in. Checked Bags We'll carry it for you. Initially, they said yes but every other contact since has been no. Then back to 4. NEVER FLY WITH THEM. Customer service should have trumped their rules in this instance. Yesterday, I introduced my readers to Frontier Airlines and gave a brief overview of the airline. In 2020, additional administrative staff members were laid off from positions due to declining revenue and impacts from the COVID-19 pandemic. ", "Plane was virtually empty and it was a pleasure to have a whole row to myself! One laptop or purse included. ", "The cabin crew were absolutely outstanding. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58322609', '');}, 'log_autolink_impression');flight, only through funjet for entire vacation. This company does not keep its word and clearly does not train its employees to do anything but lie. Our flight was delayed, but only by half an hour. Flight was entirely full. The flight the next day went without a hitch, so it sort of made up for it. Improve seating in the waiting areas near all Delta gates. ", "Food. ", "Pretty empty flight so we were able to change seats. Getting used to this on most airlines these days. Sign up to receive our free weekly newsletter. It the same as beating a dead horse and expecting it to get up and run. I chose Iberia, not American Airlines and I got switched to it. Spent the night in JFK. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. Also loved the size of the seats and the leg room that I had. I was only allowed to transfer the credit due to a one time exception because I gave them a bad review on social media. Hi Mary! ", "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining. A new terminal opened in late 1992. ", "No inflight entertainment. or should we paid the extra of $307 with United. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. ", "Some complimentary snacks. - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. I finally received a check for $143 from TripMate for reimbursement for incidentals for the "delayed" bag. It's up, up and away at Patrick Henry Airport, Patrick Henry on the runway to recovery, Dec. 1, 1989 OAG Pocket Flight Guide, Newport News flight schedules, Oct. 1, 1989 Official Airline Guide (OAG), North American edition, Newport News flight schedules, Learn how and when to remove this template message, "Statistics Peninsula Airport Commission", https://www.departedflights.com/PI121578p18.html, https://www.departedflights.com/PHF79intro.html, https://www.departedflights.com/PHF89intro.html, https://www.departedflights.com/PHF91intro.html, https://www.departedflights.com/PHF95intro.html, https://www.departedflights.com/PHF99intro.html, https://www.departedflights.com/PHFintro.html, "Welcome to FlyPHF - Traffic Statistics! ", "delays, crying children and sniffling sneezing passengers. I have to take responsibility for keep trying. Lomas Travel is their transfer service and they were polite and ON TIME. ", "Flight itself was low in cost. Tried to call the 800# the day before and was on hold for 45 mins when I gave up. It is an added cost with no benefit to be had. ). It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. ", "Panasonic Wi-Fi does not come close to the value GoGo provides. This also contains your six-digit conformation code (don't forget to check your junk folder! The safety announcement was awful. Then when finally boarded, sat at the gate much longer due to no push back crew. Concourse A is designed with a full-service customs facility for larger jets. That success was repeated in 1986.[17]. Therefore, I sat in the "priority" boarding area. I'm confused about how they can give you a travel credit but will not allow you to use it. ", "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany! Personal Bags: One laptop or purse included. All Rights Reserved. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." You cannot trust them and they will say anything to try to unfairly keep your money. Functional seat. Flying to either of these airports will give you a great view of the Potomac River as well. Delta, American Airlines and WestJet have waived their change and cancellation fees on flights to Virginia. Night and day vs American", "The fact my flight was delayed three timesFirst delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. Should be mandatory. The airline will begin with flights to Orlando and Fort Lauderdale in October 2022. It was a nightmare. In 1985 USAir (later renamed US Airways) added McDonnell Douglas DC-9-30 and British Aircraft Corporation BAC One-Eleven jets from Pittsburgh and Washington, DC Dulles Airport and by late 1989 these flights were the only jet service at the airport. Then my bag did not show up. We are flying out of STL. With KAYAK you can also compare prices of plane tickets for last minute flights to anywhere in Virginia from anywhere in United States. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. ", "The best part of this trip was checking in.. it was a breeze.. When American airways changed the flight from 3.30 to 3.25, the 3rd party company failed to file for our updated itinerary so British air/American air bumped us to the next flight at 9.20pm. Lots of room in the row. Friddell, Guy (September 21, 1990). We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. But I was not able to choose my seat because I purchased an economy flight. ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. Thanks everyone! At 6'3", I was very grateful for the ask. I usually get woken up by the flight staff, but this time I just missed them. ", "Friendly, down to earth staff that looks like their happy to be there, including Pilot. You can also retrieve your reservations and access any saved vacations. ", "PIE airport does not have a lane for TSA pre-check so be prepared to wait in the long security lines with everyone else. ", "The cabin attendants were mostly cheerful", "This will be my last flight on American. ", "Ticket prices are always the best. US Airways Express (replaced later by American Eagle following the merger of American Airlines and US Airways) later served Philadelphia and Charlotte from the airport. [3] Allegheny Airlines (later renamed USAir) arrived in 1966. One more benefit of booking with a travel advisor: New low deposits on bulk fares with eight major airlines. A link has directed you to this review. ", "Quick and easy boarding and departing. Don't forget! Being Florida, it rains. Airport: Print your boarding pass at the airport at one of the self-service kiosks, or at the check-in counter. The most popular route is New York - Richmond with an average flight time of 1h 27m. Weather reports and emergency alerts were broadcast on radio stations and weather frequencies during severe weather directly from the NWS office located at the airport. [9][10][11][12] The airport led the nation in air service decline after deregulation and was facing severe financial difficulty. I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. I went on Booking.com and found the price much cheaper and then I called the hotel to confirm. However, on January 6, 2015, Frontier Airlines withdrew all services from Newport News.[25]. ", "The wifi didn't work, and this wasn't the first time thier wifi was out. We just sat there", "New plane, very comfortable. I was trying to read and would have preferred that it was dark. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents No posts of extra snacks while waiting, or compensation or explanation of what caused the delay. ", "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip. Newport NewsWilliamsburg is the first airport in the nation to undergo a sustainability project, to incorporate green technology in every facet of operations. We will try to keep your party together, but the only way to ensure you will sit together is to purchase a seat assignment in advance. Great curbside service to quickly check our bags. Then at one point the delay changed to 3 hours. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. ", "Despite getting no updates, our flight itinerary was changed from a 3.30pm flight to a 9.20pm flight. Overall not a good experience", "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience", "Couldn't get onto internet. Also, at the bottom of the reservation it said I would have to pay an additional $248 per room in fees to the hotel. Keep your party together!Note: If you have not purchased a seat in advance, one will be randomly assigned to you. ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. After not receiving a credit I called Southwest Airlines and was told I should receive a credit from FUNJET. ", "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly. I landed in LA at midnight and was starving. Updated on 10/13/2022: American Airlines refunded Funjet for a trip we had scheduled to Destin in Sept but my husband had a heart attack with major complications and cannot travel per his dr. She sent a letter to American who refunded funjet in full but they still refuse to refund me even after I sent THEM the Dr's letter. ", "The crew was very courteous and friendly", "I thought that for the amount of money that this flight costs, there should at least be a free snack; especially if there is a delay", "The flight was crowded, no overhead bin space from passengers putting coats and jackets in the bin instead of under their seats. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. Everyone was very pleasant. Also, crew member on departure from Fwb was a real sweetheart. ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. I'm honestly shocked that you use them considering your a creditable company. [14] Blankenship implemented a strategic plan of developing a business park named Patrick Henry Commerce Center[15] and a marketing campaign to attract air carriers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. DO NOT USE FUNJET!!!! Original: We were set to go to Destin Sept 12-16 but my husband had a heart attack with major complications. ", "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. When we finally landed (3 hrs late) they informed us none of our luggage had arrived. Same thing with coming back, a long layover in Texas. Not accommodating or caring at ALL. I hope to fly with this crew again someday. As of 2011[update], the airport was the third fastest-growing airport in the United States and the 118th largest airport. ", "My flight back home was cancelled without any notice and so we had to spend an extra night. Fares are kept low by sacrificing luxuries, such as in-flight entertainment devices, while meals and drinks can be purchased as extras. ", "I specifically never choose American Airlines because whenever I do there are problems. Seats were uncomfortable and have to pay for all snacks and drinks including water. Bundle & Save With a free checked bag, free carry-on, and free seat selection, find out why our Bundles are the best deal for you. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. If you don't check-in online, you have two other check-in options: If you didnt check in online, you can still save yourself some time by using the automated kiosks at the airport. Overpriced everything! Five car rental agencies can be found at the airport: Hertz, National, Enterprise, Avis and Budget.[33]. We will usually begin boarding about 30 to 35 minutes before departure time, so its important to be at the gate and ready to board at least30minutesprior to scheduled departure. Now we may use kayak to see all the options but I cant booking directly with kayak anymore after this complete disaster. Thanks kayak. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. . My over 50 ears cant make it out. ", "really love the seats the crew was awesome! Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We received three additional alerts making our total wait time at the airport 5 hours before we could approach the gate and board the aircraft. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. ", "Its a low cost airline, so expectations are very low. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! The crew was better some times than others but I usually travel at night and try to get some sleep. ", "They need to raise the temp on these planes. Then up to the passengers on board whether or not they want to get out of the plane when it's raining. She go on an additional trip that they did not apply the credit towards!!! The next most popular destinations are Richmond (37%) and Charlottesville (9%). On 2/4/22, Trip Mate closed the claim stating the claim should have been filed with Funjet Vacations because we cancelled prior to departure, which would be covered under Funjet's "Cancellation. the food was horrible for dinner. The airport currently covers 1,800 acres (7.3km2), most of it in the city of Newport News and nearly half of the airfield with runways 20 and 25 in York County. To use our mobile site, please enable JavaScript. Sloppy and disrespectful of peoles time! Searches for flights to Roanoke (9%), to Newport News (4%) and to Lynchburg (2%) are also popular. Flight was on-time. Re: FunJet vacations (Cancun) 1 year ago Save ", "The crew was pleasant and it was nice to have a complimentary meal and wine. When I finally got to my seat someone was in it.. And I had no place to put my carry on.. I have been lied to over and over again from this company. ", "Professional, friendly, always on-time or earl, nothing lost ever.. there was no choice of movie because there was only the screen in the isle. The PAC renamed the facility Newport News/Williamsburg International Airport in September 1990. Entertainment video glitch for much of flight. If they don't have the option, just check in right at 24 hours and you should be able to get two and two together OK and that should be fine. Restroom was dirty. I booked through Funjet a vacation to (ta && ta.queueForLoad ? I can see having to pay for the seat to reserve it, and having to pay if I'm using 2 seats and the plane is full otherwise, but if the flight isn't full, I should be able to get a refund for one of the seats. ", "Got put on standby despite having purchased my ticket over 1 month in advance", "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand. Seats, luggage and small snacks. Be the first one to find this review helpful. ", "This plane has not been updated since before I was born. We value your privacy. Flight arrive earlier than expect. Especially when the person chosen to speak has a heavy accent and its competing with other announcements. While on vacation, no less. Please dont use this company!!!! ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. Frontier remains committed to ensuring that the Sky is for Everyone. "Identity problem with Patrick Henry name has a certain mystique". I was in the middle seat between two large men breathing down on me while they slept. Jet Blue had plenty of room to spare - over 5" to seat in front of us! I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). Fare was $111 compared to around $375 to Orlando. Whether you want to sit close to your party, have a little extra legroom with stretch seating, get a nice view from a window, or have a faster exit off the plane, youll be glad you selected your seat ahead of time. There are a few things to keep in mind. Having flown Frontier numerous times, a 2 and 6 year old, will be seated with at least one parent..Normally on charters, you will be at the rear of the aircraft..Before stretch seating, children and parents were at the front of the (ta && ta.queueForLoad ? Enjoy reading our tips and recommendations. Would be nice to get something complimentary for all the wasted time. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. ", "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. I would give them zero stars if possible.